Serving consumers with a purpose by Masan's corporate social responsibility

We are committed to ensuring that our activities, our employees and our partners are jointly involved in building a more sustainable and equitable world.

Masan believes in improving the livelihoods of members of the communities where we have operations and partnering with local residents.

In 2018, we contributed over VND6,100 billion to the State budget, fulfilling our legal obligation as a private sector leader. In addition to being one of the largest tax payers in the provinces where we have operations, we have been working directly with local people to promote job creation and improve their quality of life. Simultaneously, we believe in giving back to the communities where we operate through sustainable initiatives that empower people who are experiencing a variety of challenges.


We pay special attention to the health of our community, especially to financially disadvantaged patients who cannot afford their treatment fees.

In 2018, Masan Consumer provided financial support worth of VND 280 million to The Disabled People, Orphan and Poor Patient Association of Quang Nam to organize heart surgeries for poor kids in Quang Nam province.
Masan Resources has conducted various health awareness programs on disease prevention, our clinical staff carried out healthcare services for 185 people who were affected by the chemical agent known as agent Orange within the surrounding community. We have also launched the blood donation campaign in 2018 with approximately 150 blood donors participating.


Education plays an important role in poverty reduction and Masan has been a consistent provider of scholarships and education programs. Towards this end, in 2018, we did the following activities:
With support from MSR, an open library was built to provide nice and friendly outdoor library for almost 500 students of Phuc Linh secondary school.

Overall, as an organization, we continue to contribute to the improvement of classrooms and educational infrastructure across Vietnam.

Community development

Masan believes in developmental projects and infrastructure that empower people who are experiencing a variety of challenges (ranging from disabilities, poverty, and homelessness) for the long-term.

To that end, we have invested heavily on educational opportunities, construction of housing and infrastructure, vocational training, and mentoring.

At Masan Resources, we have built three resettlement areas including Nam Song Cong, Hung Son 3 and Dong Bong with complete infrastructure such as water supply, electricity, telephone lines and sewer systems in place.

Economic restoration – at Nui Phao, we have prioritized the recruitment of local people, directly or through third party suppliers who would employ them.

Local entrepreneurial support – since 2013, in cooperation with the Vietnam Bank for Social Policies, we have provided more than 250 households affected by the Nui Phao project preferential micro-loans worth approximately VND9,5 billion to jumpstart their businesses, mostly to fund investment in agriculture, services and retail businesses.

In 2018, we supported neighboring communities in constructing over 600 meters of rural concrete roads in Ha Thuong commune and Phuc Linh commune.

Masan Resources has supported the establishment of 13 VietGAP tea plantation groups comprising of 355 households,making a total of 87,54 hectare of land available to these programs.

On Children’s Day 2018, Masan Consumer worked with The Disabled People, Orphan and Poor Patient Association of Quang Nam to give out gifts including bags, books and food to 300 children.

In 2018, Masan Consumer collaborated with the Nam Phuong Foundation in the “Building Bridges” program, in which we donated VND500 million to build a brand new bridge “Cau Ngang Kenh 8” at Cai Be Commune, Tien Giang province. This is the 4th bridges Masan Consumer has built for the people in Mekong Delta

Before Tet 2019, we worked closely with Department of Labor, War Invalids and Social Affairs in Ho Chi Minh City and other province authorities to bring up to 5,000 gifts to the poor people, orphanage kids as well as workers in Industrial Park with total budget of almost VND2 billion.

Corporate governance

Masan Group is committed to good governance, best-in-class policies and procedures and corporate transparency.

In addition to oversight from our major institutional investors and the governance committees prescribed by Vietnam law, such as our Board of Directors, Supervisory Board and Management Board, we have the following committees to ensure higher governance standards:

Corporate Governance Committee - This committee is chaired by an independent member of our Board of Directors, and also includes our Legal Counsel and Group CFO. This committee periodically engages third parties to evaluate its governance practices to identify and monitor the company’s compliance with governance regulations and provide recommendations to improve Masan’s governance practices and policies.

Strategy & Development Committee - This committee is chaired by the Company’s Looking forward CEO and is comprised of the CEOs and other key executives of our subsidiaries, Group CFO, Group HR head, and Head of Strategy and Development. This committee develops and approves the short and longterm strategy and objectives of the various businesses and the overall Company, including setting key performance indicators and monitoring them.

Sustainability Committee – This committee reports to the Board of Directors and is comprised of the CEOs of Masan’s key subsidiaries other senior executives. The role of the committee is to review, make recommendations, and approve Masan’s goals, policies, and programs relating to its sustainability and environmental practices.